Refund and Cancellation policy

  • Ocean Air Trans Logistics will refund you in full if the service collection is delayed to the extent that it cannot be rebooked to a comparable service for its intended purpose
  • If a fee has been deemed to be applied incorrectly to your account in accordance with our fee dispute procedure and
  • If you request a cancellation of a service, prior to an attempt for collection and where Ocean Air Trans Logistics has not incurred a cost from the carrier for the booking.

Goods not we have provided freight forwarding service or charges , estimate confirmation done by client , if any reason cancel by us , or not provide , then we can refund or cancel with in 14 day of confirmation. Incase once done by client so we can not ensure refunds or cancellations.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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