Refund and Cancellation policy
- Ocean Air Trans Logistics will refund you in full if the service collection is delayed to the extent that it cannot be rebooked to a comparable service for its intended purpose
- If a fee has been deemed to be applied incorrectly to your account in accordance with our fee dispute procedure and
- If you request a cancellation of a service, prior to an attempt for collection and where Ocean Air Trans Logistics has not incurred a cost from the carrier for the booking.
Goods not we have provided freight forwarding service or charges , estimate confirmation done by client , if any reason cancel by us , or not provide , then we can refund or cancel with in 14 day of confirmation. Incase once done by client so we can not ensure refunds or cancellations.
If you have any questions about our Returns and Refunds Policy, please contact us: